PRIVACY
AT SECRETRARE.SHOP, WE ARE COMMITTED TO PROTECTING THE PRIVACY AND SECURITY OF OUR CUSTOMERS AND SITE VISITORS, INCLUDING YOU. TEAM ALEXANDER SPADE’S MEMBERS ARE CUSTOMERS THEMSELVES, BOTH OF ALEXANDER SPADE AND OTHER INTERNET SITES. WE THEREFORE FULLY APPRECIATE AND RESPECT THE IMPORTANCE OF DATA PRIVACY AND SECURITY ON THE INTERNET.
WE BELIEVE YOU SHOULD FEEL BOTH INFORMED AND EMPOWERED WHEN IT COMES TO OUR HANDLING AND USAGE OF YOUR INFORMATION.
TERMS OF SALE
BY PLACING AN ORDER YOU ARE OFFERING TO PURCHASE A PRODUCT ON AND SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS. ALL ORDERS ARE SUBJECT TO AVAILABILITY AND CONFIRMATION OF THE ORDER PRICE.
DISPATCH TIMES MAY VARY ACCORDING TO AVAILABILITY AND ANY GUARANTEES OR REPRESENTATIONS MADE AS TO DELIVERY TIMES ARE SUBJECT TO ANY DELAYS RESULTING FROM POSTAL DELAYS OR FORCE MAJEURE FOR WHICH WE WILL NOT BE RESPONSIBLE.
DELIVERY OPTIONS:
WE’RE CURRENTLY OFFERING A FLAT 9,99€ DELIVERY FEE FOR ALL ORDERS, REGARDLESS OF DESTINATION.
WE SHIP WORLDWIDE.
THE DELIVERY TIME
EUROPE 2-5 WORKDAYS
REST OF WORLD 5-10 DAYS
PAYMENT METHODS
IN OUR WEBSITE YOU CAN PAY WITH A CREDIT/ DEBIT CARD, PAYPAL OR REVOLUT
WE ASSURE YOU THAT NONE OF YOUR PERSONAL INFORMATION WILL BE SHARED OR USED FOR OTHER THEN SHIPPING YOUR ORDER.
ORDERING:
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BETWEEN 1-3 DAYS AFTER YOUR PAYMENT WE WILL SEND YOU YOUR ORDER TO THE ADDRESS YOU GAVE US AND AN EMAIL NOTIFYING THAT THE PRODUCT IS ON ITS WAY;
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THE DELIVERY IN EUROPE SHOULD BE BETWEEN 2-5 WORKDAYS;
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REST OF THE WORLD 5-10 DAYS
REFUND POLICY
WE CURRENTLY ONLY OFFER REFUNDS IF THERE WAS A MISTAKE IN THE ORDER ON OUR PART, FOR EXAMPLE WE SENT THE WRONG BOX/ORDER.
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SEND US AN EMAIL TO [email protected] WITH THE ORDER NUMBER AND THE DATE IT WAS PURCHASED.
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LET US KNOW THE REASON WHY YOU WANT TO RETURN THE ITEM.
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WITHIN 24 HOURS WE WILL ANSWER YOUR MAIL AND SEND YOU THE ADDRESS TO WHICH THE ITEM SHOULD BE SENT.
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THE GOODS ARE YOUR RESPONSIBILITY UNTIL THEY REACH OUR WAREHOUSE, SO MAKE SURE THEY’RE PACKED UP PROPERLY AND CAN’T GET DAMAGED ON THE WAY!
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ALL GOODS WILL BE INSPECTED ON RETURN. WE TRY HARD TO ACCEPT ALL RETURNS, AND RETURNS TO US DON’T NEED TO BE IN THE ORIGINAL PACKAGING. IN THE UNLIKELY EVENT THAT AN ITEM IS RETURNED TO US IN AN UNSUITABLE CONDITION, WE MAY HAVE TO SEND IT BACK TO YOU.
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YOU WILL BE RESPONSIBLE FOR THE COST OF ALL RETURNING ITEMS.
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AS SOON AS THE ITEM GETS TO US WE WILL REFUND YOU THE PRICE YOU PAID FOR IT. IN CASE YOU PAID WITH A CREDIT/DEBIT CARD. THE REFUND WILL BE DONE TO THE SAME CARD THAT HAS BEEN USED FOR THE PURCHASE. OR WE CAN SEND YOU THE CORRECT ORDER, IF WE HAVE THE ITEMS ON STOCK.
RIGHT OF REVOCATION
YOU ARE SAFE
WE WILL NOT SELL YOUR INFORMATION WITHOUT YOUR CONSENT: WE WILL NOT SELL YOUR PERSONALLY IDENTIFIABLE INFORMATION – INCLUDING YOUR NAME, ADDRESS, E-MAIL ADDRESS, OR CREDIT CARD INFORMATION – TO ANY THIRD PARTY. WE BELIEVE THIS IS ABSOLUTELY ESSENTIAL TO RECEIVE AND REPAY YOUR TRUST IN US.
WE WILL NOT SHARE YOUR INFORMATION WITH THIRD-PARTY ADVERTISER OR AD NETWORKS: WE DO NOT CURRENTLY DISPLAY THIRD PARTY ADVERTS ON OUR WEBSITE AND, EVEN IF WE DID, WE WOULD NOT SUPPORT SHARING YOUR PERSONALLY IDENTIFIABLE INFORMATION WITH ANY THIRD-PARTY ADVERTISER OR AD NETWORK.
SECRET RARE SHOP LTD
9000
VARNA, BULGARIA